Privacy Policy

Wm996 Privacy Policy – Our Commitment to Protecting Malaysian Users' Personal Data

Your privacy is more than a legal obligation to us — it is a responsibility we take seriously. Find out exactly how wm996 collects, uses, and protects your information.

Last Updated: 1 January 2026
Your Data Protection

Six Pillars Privacy Protection wm996

Wm996 has built a comprehensive data protection system to ensure that every Malaysian user's personal information remains safe and is handled ethically at all times.

Advanced Data Encryption

All personal and financial data transmitted through the wm996 platform is protected with256-bit SSL encryption. This means your information cannot be intercepted or read by any third party during transmission.

No Sale of Data to Third Parties

Wm996 has never and will never sell, rent, or disclose users' personal data to third parties for marketing purposes. Your data is used solely for legitimate platform operations as clearly stated in this policy.

Full Control in Your Hands

Wm996 users have full rights to access, correct, transfer, or request deletion of their personal data at any time. This process can be easily initiated through official wm996 support channels.

Secure Data Storage

User data is stored on servers with strict access controls, continuous monitoring, and automated backup systems. Only wm996 staff with specific authorisation may access user data for legitimate operational purposes.

Immediate Notification in the Event of an Incident

In the event of any security incident involving user data, wm996 is committed to notifying affected users within 72 hours of the incident being detected, in line with industry best practices for data protection.

Data Protection Act Compliance

Wm996 operates in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA) and international data protection standards. Every personal data handling process is designed to ensure full compliance with applicable legislation.

Important Note: This Privacy Policy explains how wm996 collects and processes your personal data. By using the wm996 platform, you agree to the terms of this Privacy Policy. Please read it carefully and contact us if you have any questions.

1. Introduction and Scope of This Privacy Policy

This Privacy Policy is issued by wm996 ("we", "our platform") and applies to all users who access or use the wm996 platform at https://wm996.onl, including all services, features, content, and applications provided through it.

We respect your privacy and are committed to protecting the personal data you share with us. This document explains what data we collect, why we need it, how we use it, who it may be disclosed to, and your rights in relation to that data.

This policy is designed to give you a clear and complete understanding of wm996's privacy practices, so you can make informed decisions about using our platform. We believe transparency is the foundation of trust, and your trust is our priority.

2. Personal Data We Collect

Wm996 collects your personal data in several ways — directly when you register or use the platform, automatically through browsing technology, and in certain cases through legitimate third-party sources. Below is a breakdown of the types of data we collect:

Data Categories Type of Information Collection Method
Identity Data Full name, identification card number, date of birth, gender Registration form, KYC process
Contact Data Phone number, email address, residential address Account registration
Financial Data Bank account number, account holder name, transaction records Deposit and withdrawal process
Technical Data IP address, device type, browser, operating system Automatically collected during platform use
Usage Data Game records, session duration, game preferences, betting history Automatically collected during gaming activity
Communication Data Support chat records, emails, feedback Interactions with the support team

We do not collect data that is unnecessary for platform operations. In all cases, data collection adheres to the principle of data minimisation — we only collect what is strictly required.

3. How We Use Your Personal Data

Every piece of data we collect is used for legitimate, defined purposes. Below is a full breakdown of how wm996 uses your personal data:

  • Account Management: Creating and managing your wm996 account, including the registration process, KYC identity verification, and account settings management
  • Transaction Processing: Processing deposits and withdrawals accurately and securely, ensuring funds are credited to the correct account
  • Service Provision: Enabling you to access and enjoy all games and features on the wm996 platform seamlessly
  • Platform Security: Detecting, investigating, and preventing fraud, money laundering, system abuse, and other unlawful activities
  • Customer Support: Responding to inquiries, resolving technical issues, and providing effective assistance to users
  • Responsible Gaming: Monitoring gameplay patterns to identify signs of problem gambling and providing appropriate support
  • Legal Compliance: Fulfilling legal obligations and regulations applicable to wm996 operations
  • Platform Improvements: Analyzing aggregated usage data to understand user needs and improve the platform experience
  • Related Communications: Sending important account notices, relevant promotions, and platform updates with your consent
Our guarantees: wm996 does not use your personal data for any purpose beyond those stated above without first obtaining your explicit consent.

4. Disclosure of Data to Third Parties

Wm996 does not sell or rent your personal data to any third party. However, in operating the platform, there are limited situations where we need to share information with certain parties:

  • Payment Service Providers: Financial institutions and digital wallet providers processing your transactions need to receive relevant payment information for verification and processing purposes only.
  • Technology Providers: Companies providing the technical infrastructure, cybersecurity, and cloud services that underpin wm996 operations, bound by strict data protection agreements
  • Game Providers: Third-party game providers need to receive basic session information to enable gameplay, but full identity details are not shared
  • Authorities: Where required by law, court order, or direction from a competent authority, wm996 will disclose the necessary information.
  • Fraud Prevention: In cases of suspected serious fraud or money laundering, relevant information may be shared with law enforcement authorities.

In all cases above, we ensure that any party receiving data is bound by confidentiality and data protection obligations equivalent to wm996 standards. Data is disclosed only to the extent strictly necessary for the stated purpose.

5. Cookies and Tracking Technologies

Wm996 uses cookies and similar tracking technologies to enhance your experience on the platform. Cookies are small text files stored on your device when you visit our website. Below are the types of cookies we use:

Essential Cookies Performance Cookies Functional Cookies Analytics Cookies
  • Essential Cookies: Required for core platform functions such as login session verification and security. These cookies cannot be disabled without affecting platform functionality.
  • Performance Cookies: Collecting information on how users interact with the platform to help us identify technical issues and improve performance
  • Functional Cookies: Saving your preferences such as language, display settings, and game choices so you don't need to reset them each time you use the platform
  • Analytics Cookies: Used to understand aggregated and anonymised user behaviour for the purpose of improving platform content and features.

You can manage or block cookies through your browser settings. Please note that blocking essential cookies may affect the functionality of the wm996 platform. For more information on managing cookies, refer to your browser's help documentation.

6. Data Retention Period

Wm996 retains your personal data only for as long as necessary to fulfil the original purpose of collection, or as required by law, whichever is longer. Below are general guidelines for our data retention periods:

  • Active Account Data: Retained for the duration your account is active on wm996, plus any additional period required by law after account closure.
  • Financial Transaction Records: Retained for a minimum of 7 years in line with Malaysia's financial and tax regulatory requirements.
  • KYC Records: Retained for a minimum of 5 years after the business relationship ends, in line with anti-money laundering requirements.
  • Customer Support Data: Support communication records are retained for 3 years for quality control and dispute resolution purposes
  • Technical Log Data: System and security log data is retained for 12 months for security incident investigation purposes.

When data is no longer required and there is no legal obligation to retain it, wm996 will securely delete or anonymise it using methods that ensure the data cannot be recovered.

7. Your Rights Regarding Personal Data

As a wm996 user, you have the following rights regarding your personal data. We are committed to making it easy for you to exercise these rights:

Right of Access

You have the right to request a copy of the personal data we hold about you at any time.

Right to Rectification

You have the right to request correction of any inaccurate or outdated personal data held in our records.

Right to Erasure

You have the right to request deletion of your personal data, subject to applicable legal retention obligations.

Right to Restriction of Processing

You may request a restriction on the processing of your data in certain circumstances as defined by law.

Right to Data Portability

You have the right to receive your data in a structured format and transfer it to another provider.

Right to Object

You may object to the processing of your personal data for direct marketing purposes at any time.

To exercise any of the above rights, please contact the wm996 support team by email at [email protected] with the subject line "Privacy Rights Request", along with your account number and request details. We will process your request within 30 business days.

8. Data Security Measures

Wm996 implements multiple layers of technical and organisational security measures to protect your personal data from unauthorised access, misuse, disclosure, alteration, or destruction:

  • 256-bit SSL/TLS Encryption: All communications between your browser and wm996 servers are encrypted using the latest security protocols
  • Database Security: Data is stored in databases protected by multi-layered access controls and encryption at rest.
  • 24/7 Monitoring: Real-time threat monitoring system that detects suspicious activity and responds automatically
  • Employee Access Controls: Only employees who require access to personal data to perform their duties are authorised, with full audit logs maintained.
  • Regular Security Testing: Penetration testing and independent security audits are conducted regularly to identify and address vulnerabilities
  • Incident Response Plan: Clear security incident response procedures to ensure any issues are addressed promptly and effectively

While we take all reasonable steps to protect your data, no security system is entirely foolproof. We encourage you to take your own protective measures, such as using a strong password and enabling two-factor authentication.

9. International Data Transfers

As a digital platform, some of the service providers we use may store or process data outside Malaysia. In all such cases, wm996 ensures that data transfers are carried out with adequate safeguards through:

  • Legally binding data processing agreements with all overseas service providers
  • Ensuring recipient countries maintain an equivalent or higher level of data protection
  • Use of recognized standard contractual clauses for international data transfers
  • Regular audits of service providers to ensure ongoing compliance

We do not transfer your data overseas unless it is strictly necessary for service delivery and with adequate safeguards as outlined above.

10. Changes to This Privacy Policy

Wm996 reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or technological developments. Any changes take effect upon publication of the updated version on this page.

For significant changes that affect how we process your personal data, we will provide clearer notice, including an email notification to registered users or a prominent notice within the platform, before the changes take effect.

We encourage you to review this page periodically to stay informed of the latest wm996 privacy practices. The "Last Updated" date at the top of this page will be updated whenever changes are made.

Contact Our Data Privacy Officer:
If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, please contact us by email at [email protected] with the subject line "Privacy Enquiry".
Protection Summary
256-bit SSL for all transactions
No sale of data to advertisers
Malaysia PDPA 2010 Compliance
Right to access and delete data
24/7 security monitoring
Notification within 72 hours in the event of an incident
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